![]() Hopefully your block may be able to get service from at least one of them, you'll have to check with each though. I know it might be frustrating, but if you can get altnet supply in your block (Hyperoptic, Gigaclear, CommunityFibre, CityFibre, G.network, Giganet, Purefibre etc) and Sky can't resolve this satisfactorily, I'd perhaps ask them to sack off the Sky broadband, or give it you gratis, and you buy a package from one of those providers. Of course 'this is how it was when I moved in' is accurate for you That may or may not be used if they raise an engineer callout.Īs you may be charged for any non-Openreach modifications to your internal wiring or faceplate, make sure you're testing from the test socket and everything else is pristine. ![]() I had a VDSL issue once and Openreach's systems silently lowered the clean and impacted ranges after a line fault was 'resolved', I lost half my speed.Īlso despite Sky being LLU, Openreach may require some formal speed test results, so on a wired connection do a few tests on which will record an entry against your line. Screenshot and save the results of the broadbandchecker page with a date stamp for your reference. If you have a filtered faceplate with an Openreach or BT logo on it then that may be faulty and the engineer should be able to check on a visit. If you have another ADSL2+ compatible microfilter try that. Make sure you're definitely using the actual master socket NTE5 coming into the property I gained 5 Mbit/sec by using the 'test socket' (later physically pulling out the internal extension wires). ![]() Make sure any router and phone line data and power cables cross at 90 degrees, don't run them parallel. Oh yikes! it was never implemented for 2+ was it, sorry for the 5am brain mislead.Īt your expected line lengths you'll be similar to my situation in my old flat, an Exchange Only line a few kms away from the exchange on 40 year old copper, so you need to absolutely ensure all sources of local signal degradation are removed, no internal wiring extensions in place etc. ![]()
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